Aetna Health Health Insurance Review

By Policy Scout
Updated Jul 8, 2022
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Aetna Health Insurance Review


Founded in 1853, Aetna is one of the United States’ oldest and most well-established health insurance providers. Policyholders are serviced through a network of over 1 million healthcare providers throughout the country. Aetna’s group health insurance also offers supplemental insurance coverage for vision and dental.

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Aetna claims to have one of the biggest US networks of doctors and hospitals. This makes it more likely that the doctor members visit will be in-network for an Aetna plan — or, at least, it makes it so that members have a wide selection of doctors to choose from if it’s necessary to select a new physician and specialist from the Aetna network.

When it comes to tools for members, Aetna rises above its competitors. Customer service is an area where this company shines. Not only are Aetna representatives available around the clock through online chat, email, and telephone calls, but Aetna members also have access to several different tools to get calculations, answers to questions, and individualized advice about claims. Aetna serves businesses and organizations of all sizes to provide group health insurance. This provider recognizes that each business is unique in its structure and needs, so you never get a “one size fits all” solution. Aetna works to understand your business and needs as well as your benefits goals to provide a customized insurance package.

Aetna makes it easy for business owners to provide health insurance for employees. With their secure website, you can enroll employees in the program, request ID cards, view reports that show how employees are using health benefits, check claims online, and more. Aetna provides personalized customer service 24/7. They also provide discounts for gym memberships and weight loss programs to all members. Aetna allows members to view their health history, statistics about blood pressure and works to inform members about their health, empowering them to make healthy lifestyle choices.

For group health insurance providers, Aetna helps keep your costs stable with bundled products, funding options, wellness offerings, and stop-loss claims protection.