As one of the largest insurance companies in the United States, Allstate offers some of the best features and coverage options out there with rates comparable to other major insurance companies. With a range of special discounts and programs like Safe Driving Bonus Check and vanishing deductible, Allstate customers can find even more ways to save on their car insurance costs.
You may recognize Allstate from their advertising campaign featuring Mayhem, a man who personifies everything that can go wrong in an auto accident and then later be made right by Allstate auto insurance. What you may not know is that Allstate was founded in 1931 by the chairman of Sears, Roebuck & Co. and named after a tire that Sears sold at the time. Allstate was also the first insurance company to base premiums on the mileage, use, and age of a car.
Today, Allstate serves all 50 states, offering a range of auto insurance policy options. Some of the features that help Allstate stand out from competitors is its wide selection of discounts and claim satisfaction guarantee.
In addition to your standard auto insurance policy options, Allstate also offers additional coverages like towing and sound system protection. One of its most unique features is the ability to get a credit on your policy if you are dissatisfied with how a claim was handled. These are just a few of the ways Allstate tries to live up to its promise to keep you “in good hands.”
While Allstate may not be the best car insurance option for those who are price-conscious, it is a great choice for people who want to be rewarded with lower premiums for safe driving.
Policy features, discounts, and pricing don’t always give drivers an accurate understanding of what it’s like to be an auto insurance customer. That’s why we also take a look at different product ratings to better understand Allstate’s customer experience. From a financial standpoint, Allstate does well, scoring an A+ (or superior) AM Best financial strength rating, and an Aa3 (great) on Moody’s financial strength rating system. This means that Allstate is in a good position to handle your insurance claim payout when the time comes.
When it comes to customer satisfaction, Allstate ranks below some other major auto insurance providers. The company earned an 821/1,000 on J.D. Power’s customer satisfaction study as many customers reported that overall sales representatives are less helpful than competitors’. Allstate ranks about average for auto insurance claims satisfaction in J.D. Power’s study.